simple and efficient productivity solutions for
Microsoft® Outlook®                                            

  
 

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NEWS

 
  October 2010
eMercury Message Pad version 1.02.100 released with attaching a file to your message capabilities

January 2010
eMercury Message Pad version 1.02.063
released with MyMessages, log your own voice mail messages

October 2008
eMercury Message Pad version 1.02 released with reporting capabilities

September 2008
eMercury Message Pad version 1.01 released with customisation capabilities

March 2008
eMercury Message Pad version 1.00 released...

Jan 2008
Appsherpas Limited introduces eMercury for Microsoft® Outlook®...

 
     
 

eMercury Addin F. A. Q.

Installation problems with Windows 7?
Once you have run eMercury's Addin installation programme, do you still fail to see the Addin commands on Outlook's menus or Toolbars? If you are using Microsoft's Windows 7 then read the following to understand what may be the causing this issue.

We have found that some users, when using Microsoft Vista and Windows 7 then an issue sometimes exists with a Windows feature (UAC) preventing the full installation of Outlook addins.

To overcome this issue you need to temporary turn off the UAC feature while installing Message Pad and turn back on (if you wish) once installation is complete.

1) Turn Off UAC
a) Select Start button
b) Select Control Panel
c) Type UAC into Control Panel search box.
d) Select Change User Account Control settings
e) Remember the current settings of the UAC slider
f)  Drag the displayed slider to Never notify

2) Run the downloaded msi installation file.
If you are asked to repair or remove select remove and repeat step 2 following the installation instructions.

3) Once installation complete reset UAC
a) Select Start button
b) Select Control Panel
c) Type UAC into Control Panel search box.
d) Select Change User Account Control settings
f)  Drag the displayed slider to its previous setting as noted in 1e above

Once installed in this manner then please restart Outlook and the eMercury Addin should be available for use. If the problem of no eMercury Addins commands showing then please reference contact us through our support page here.

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Thank you from the eMercury Solutions Team

Note: Please make sure that your spam filters do not stop emails from the domain emercury.co.uk. If they do then you may not receive our email to allow you to start benefiting from eMercury's Addins today.

 
 

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