Message Pad F.A.Q.s for full
eMercury Message Pad is
installed as an integrated module of
When you take a telephone message for a colleague, one click on your
Outlook toolbar and you are presented with your electronic message
Fig. 1 Message Pad on the Outlook Toolbar
Fig. 2 Message Pad on the Outlook Actions menu bar
Enter the details
offered by the caller, address and send. It's as simple and
efficient as that. No lost messages, no looking for your paper
message pad, notebook or scraps of paper. Just send, forget and
continue with your work before the unscheduled interruption.
Fig 3 A sample completed Message Pad.
Click to view full size.
Once sent, a copy of the
message will be placed in your Sent Message Pad folder in Outlook.
This provides you with a time stamped copy of the message taken so
that if your colleague telephones for messages, you can see what has
been sent to them and read them back without leaving your desk and
with the minimum of interruption.
As shown in figure 4,
the Sent Message Folder is pre-formatted to allow easy and quick
display of messages taken for your colleagues. The view displays all
the messages sent, grouped by colleague name, with a preview of the
full message when selected.
Fig 4 A sample view of the Sent Message Pad
Your colleague will
receive the Message Pad message in their Inbox for easy and prompt
access. Messages will always be in the same, structured format
making the content easy to consume without having to read lengthy,
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